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 · Contact Us Security Alert!
Page Map » Customer Service   |   updated 9/03/10   Legal Info has been made aware of several scams and spam/virus attacks involved in using our name and domain in these malicious attacks.

We have received several emails that sound like they are coming from "" or "", proporting to have important information about your account. Below are examples of such emails:

Dear user mexinfo,
You have successfully updated the password of your Mexonline account.
If you did not authorize this change or if you need assistance with your account, please contact Mexonline customer service at:
Thank you for using Mexonline!
The Mexonline Support Team

~~~~~~~~~ OR ~~~~~~~

Subject: *DETECTED* Online User Violation Dear Mexonline Member,

Your e-mail account was used to send a huge amount of unsolicited spam messages during the recent week. If you could please take 5-10 minutes out of your online experience and confirm the attached document so you will not run into any future problems with the online service.

If you choose to ignore our request, you leave us no choice but to cancel your membership.

Virtually yours,
The Mexonline Support Team
+++ Attachment: No Virus found
+++ Mexonline Antivirus -


WARNING! These messages often come with included attachments, that most often contain a virus within a zip file. DO NOT OPEN THIS ZIP FILE! The new virus files self activate the moment you try to view the contents of the zip file. It is no longer necessary to try and open files within the dangerous zip file.

Please note that does not send out email from our staff asking you to "log in to your account" and do not provide email service to the general public or "members". These are done by hackers and spammers trying to get you to activate a virus by using our good name.

Delete these messages immediately and contact your service provider by sending a copy of the spam/virus mail via email to their "abuse" email account, for example: "" continues to fight against unwanted spam and dangerous viruses, and works to protect our clients and many visitors to the web site.

The Management

Our Contact Information:

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